Shipping Policy – Finest Shirt
Thank you for shopping at finestshirt.com. This Shipping Policy outlines everything you need to know about how your order is processed, packaged, and delivered. We want your experience with Finest Shirt to be smooth and predictable from the moment you click “place order” to the moment your package arrives at your door.
Order Processing
Once you place an order on finestshirt.com, our team begins preparing it for shipment. All orders go through a quality check to ensure that the shirts you selected match the correct size, fit, and color. We also inspect each shirt for any visible issues before folding and packing it securely.
Processing typically takes one to two business days. Orders placed on weekends or public holidays will begin processing on the next business day. You will receive a confirmation email as soon as your order has been processed and is ready to leave our facility.
Shipping Destinations
We currently ship to addresses across the United States, the United Kingdom, Canada, Australia, and many countries in the European Union. If you are unsure whether finestshirt.com ships to your location, you can begin the checkout process – the website will clearly indicate whether your address is serviceable before you complete your purchase.
At this time, we do not ship to freight forwarding addresses, P.O. boxes, or military APO/FPO addresses. Please provide a physical street address for reliable delivery.
Shipping Carriers
We partner with reputable national and international carriers to deliver your Finest Shirt orders. Depending on your location and the size of your order, your package may be delivered by the local postal service or a private courier. All shipments are trackable, and you will receive a tracking number via email once your order has been dispatched.
Tracking Your Order
After your order leaves our facility, you will receive an automated email containing a tracking number and a link to the carrier’s tracking portal. Please allow up to 24 hours for the tracking information to update after you receive the email. If your tracking number shows no activity for more than three business days, we recommend checking the carrier’s website directly or contacting us through the support options available on finestshirt.com.
Delivery Attempts and Signature Requirements
Most standard shipments from finestshirt.com do not require a signature upon delivery. The carrier will typically leave the package at your front door, in a mailroom, or with a receptionist. However, for larger orders or shipments to certain regions, a signature may be required. You will be notified during checkout if signature confirmation applies to your order.
If a delivery attempt fails and a signature is required, the carrier will leave a notice with instructions for rescheduling or picking up your package. We recommend using a delivery address where someone is available during normal business hours to avoid delays.
Lost, Stolen, or Damaged Packages
We take great care to ensure that every shirt from finestshirt.com is packed securely. However, once the carrier takes possession of your package, certain risks are outside our control.
- Lost packages: If your tracking information shows that your package was delivered but you have not received it, please first check with neighbors, building managers, or your local post office. If the package remains missing, contact us through finestshirt.com within seven days of the marked delivery date.
- Stolen packages: We recommend using a secure delivery location. We cannot be responsible for packages stolen after confirmation of delivery.
- Damaged packages: If your order arrives with visible damage to the outer packaging or the shirts inside, please take photos of the box and the damaged items before opening anything further. Contact us through finestshirt.com within 48 hours of delivery, and we will guide you through the next steps.
Incorrect Shipping Information
You are responsible for providing accurate and complete shipping information at checkout. If you realize that you entered the wrong address after placing your order, contact us immediately through finestshirt.com. If your order has not yet been processed, we may be able to update the address. Once the order has been dispatched, we cannot change the delivery destination. Any packages returned to us due to an incorrect address will be handled on a case-by-case basis.
Customs, Duties, and Taxes
For international orders shipped from finestshirt.com, you may be subject to import duties, taxes, or customs clearance fees levied by your country’s government. These charges are entirely the responsibility of the recipient. We have no control over customs policies, and fees vary widely from one country to another. Please check with your local customs office before ordering if you are unsure whether additional charges will apply.
We are also required to declare the full value of the merchandise on all international shipments. We cannot mark items as “gifts” or lower the declared value to reduce customs fees, as doing so violates trade regulations.
Undeliverable Packages
Occasionally, a package may be returned to us as undeliverable. Common reasons include an incorrect address, failure to pick up the package from a local depot, or refusal to pay customs duties. If your order is returned to finestshirt.com for any of these reasons, we will notify you via email. At that point, you may choose to have the order reshipped to a corrected address.
Questions About Shipping
We want your experience with Finest Shirt to be as smooth as possible. If you have any questions not answered in this Shipping Policy, please visit finestshirt.com and use the support options available on our website. We are here to help.
Thank you again for choosing finestshirt.com. We appreciate your business and look forward to delivering great shirts to your door.